Terms of Service
We want to always do the right thing for you and be reasonable,
but to protect us from unreasonable damages we must use some
Limitation of liability
In no event shall Tmi Bemmu or its staff or affiliates be liable to you for any direct, indirect, incidental, special, punitive or consequential damages resulting from any mistakes in the website, services, content including user created content, or for injury or property damage of any nature whatsoever resulting from the use of the website, apps or services. Further we shall not be liable for any unauthorized access to our servers or stored personal / financial information. We make no guarantees for the availability or reliability of the website, apps or services, for the safety of use or the suitability of the services to your purpose. Our responsibility shall be limited to the fullest extent permitted by law.
Specifically we do not take responsibility for any medical emergiences such as allergies that could result from a person subscribing and inadvertently consuming allergens because of the inability to read Japanese language product descriptions or because of differences in the details of ingredients or any other reason. You agree not to subscribe if you allergies or other conditions that could cause trouble.
Shipping and customs
Shipments are not insured or trackable. By signing up you agree to keep us updated of your current mailing address. If packages are lost in the mail, we may re-send them upon our discretion but make no such guarantees. Only a single shipping attempt is included in the price of product where included shipping is indicated. Items may be shipped internationally. When items cross borders, while rare they may be subject to customs at sampling intervals determined by customs officials. Handling such customs is the customer's responsibility, the customer is the importer of such items. No customs duties or customs handling services of any kind are included in the price of product.
Steps for paid membership cancellation:
- Log in to PayPal
- Find a payment for Candy Japan
- Click "details", then "cancel"
After cancellation you will still be sent any remaining products entitled to you by the subscription
payments already made.
By visiting the website or subscribing to services provided, you signify having read and agreed to these terms. If you do not agree to these terms, please do not use the website or subscribe to the service. Usage of the services is at your own risk. Violation of terms in this terms of service may lead to the suspension of your account. We reserve the right to terminate any accounts at any time for any reason whatsoever and do not guarantee continued access to services. These terms are subject to change without notice.
While we make effort to respond to feedback, we do not guarantee technical or other user support.
Receiving candy requires a monthly payment. Listed prices are subject to change and are exclusive of any taxes. Several payment tiers may be offered. For any change to recurring prices which you have already signed up for, you will be given 30 days notification, unless such change is due to a change in tier initiated by you. Each payment
entitles the subscriber to receive a certain amount of envelopes. This amount is added to the "envelope balance"
of the account. Each time envelopes are sent out, this balance is deducted until there are no more packages paid
Unless otherwise informed by the subscriber, the envelopes are sent to the address received from the payment
system such as PayPal.